Thule motion xt xl specs9/24/2023 Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again or card statement again, and then contact us. Items for exchange will be sent within 14 days of receipt, stock permitting.Īpproved refunds will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days of receipt of the returned item. We will also notify you if the item is incomplete or damaged, and of the approval or otherwise of your refund or exchange. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. We will issue you a Return Authorisation # with the shipping details. To complete your return, you need to let us know what you wish to return (please quote your Order # or Invoice #) and how you will be sending it to us. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We guarantee that the high quality products we sell are 'fit for purpose' - if it doesn't work for your vehicle, let us know within 30 days, send it straight back and we can exchange or refund. You will be given the option to cancel the order if you wish. When this occurs a staff member will call or email you and notify you of the accurate shipping quote in which the difference will need to be settled. Sometimes the incorrect shipping value is calculated when you place an order online. For further information on this, please contact our friendly KombiLife team on 02 9239 4100 or email us at Disclaimer You will, of course, have an opportunity to purchase the item at the correct price, if you so wish. If an item’s correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, KombiLife Australia shall have the right to refuse or cancel any orders placed for a product listed at the incorrect price. Whilst we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our web site may be mis-priced or mis-described. All prices on this web site are subject to change without notice.
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